The three-hour course introduces a toolset widely used by public-sector executives to articulate and communicate the organization’s net “good”—or public value—to constituents, decisionmakers, and funders. The framework presented here, developed by Mark Moore of Harvard Kennedy School, offers a useful model for understanding, measuring, and communicating the value an LDD brings to a region. The video-based cases included in the course demonstrate how leaders of four local development districts—each facing a major regional change or crisis—strengthened the organization by improving and advocating for the LDD’s value.
This course will help managers:
- Identify and analyze risks and opportunities in their LDD’s current situation.
- Plan a feasible path to increasing the value of the services they deliver.
- Develop metrics to help them monitor, evaluate, and improve performance.
- Demonstrate their impacts—and overall value—to those who fund and authorize them.
Course participants will be guided in crafting a public value proposition that aligns the unique needs the LDD meets in the community with capacity considerations and legitimacy-building priorities.
Enroll yourself in the complimentary course today!